Insights & Playbooks

AI automation, solopreneur systems, and practical guides. Written for people who ship, not read.

Error Handling in Multi-Agent Systems: Lessons from Production
Building in Public Error HandlingMulti-Agent

Error Handling in Multi-Agent Systems: Lessons from Production

How I handle failures across 50 AI agents in production without losing data or breaking workflows.

· Hichem Refes
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From Telco Deputy Director to AI Builder: Why I Made the Jump
Building in Public CareerOoredoo

From Telco Deputy Director to AI Builder: Why I Made the Jump

After 25 years in ICT and a Deputy Director role at Ooredoo, I left to build AI systems full-time. Here's the real story behind the decision.

· Hichem Refes
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The Research Agent That Saves Me 5 Hours a Week
Building in Public Research AutomationAI Agents

The Research Agent That Saves Me 5 Hours a Week

My research agent cross-references sources, flags contradictions, and delivers briefings. Here's how I built it and what it actually does.

· Hichem Refes
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What Clients Actually Want from AI (It's Not What You Think)
Strategy Client ExpectationsAI Services

What Clients Actually Want from AI (It's Not What You Think)

After 50+ client conversations about AI, I learned that what clients ask for and what they actually need are rarely the same thing.

· Hichem Refes
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Giving AI Agents Tools: MCP and the Future of Agent APIs
Building in Public MCPTools

Giving AI Agents Tools: MCP and the Future of Agent APIs

MCP lets AI agents use tools through a standard protocol. Here's how it works in practice and why it changes how I build agents.

· Hichem Refes
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The Mistake That Cost Me a Week: Why Agent Testing Matters
Building in Public TestingDebugging

The Mistake That Cost Me a Week: Why Agent Testing Matters

I skipped testing an agent update and lost a week fixing the fallout. Here's what went wrong and the testing process I use now.

· Hichem Refes
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How I Automated Invoice Generation for Two Companies
Automation Invoice AutomationFinance

How I Automated Invoice Generation for Two Companies

Invoicing across two companies, two countries, and two currencies used to take hours. Here's how AI agents handle it in minutes.

· Hichem Refes
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Positioning Your AI Consultancy: Stop Competing on Price
Strategy PositioningConsultancy

Positioning Your AI Consultancy: Stop Competing on Price

Most AI consultancies compete on hourly rates and lose. Here's how to position on value instead and attract clients who pay for outcomes.

· Hichem Refes
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Context Windows Are the Bottleneck Nobody Talks About
Architecture Context WindowsLLM

Context Windows Are the Bottleneck Nobody Talks About

Context window limits shape every decision in multi-agent AI systems. Here's why this constraint matters more than model choice.

· Hichem Refes
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